The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). From the time we purchased the coach we have only driven a total of ***** miles. Like most: We went on our first trip this past weekend. I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. We reached out to Thor and la mesa and they say its our problem. Plus tax, title and license. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. **'s labor charges of $7,500. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. There's a reason why so many choose Thor Motor Coach. Your actual payments may vary. With all the family-friendly and pet-friendly features, you'll love traveling in . You probably have to pull the radio out to find it. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. THOR #2187.
2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH Leaves one to wonder if it was ****'s plan all along to run out the clock.
Thor Motor Coach | Better Business Bureau Profile Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Who never came back to do the work. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. Your Thor rep will be reaching out to you to gather more information on the concern. I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. We purchased a new 2019 *********************** **** Motor Coach in May 2019.
ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Login to the Owner's Resource Portal to view manuals for older model years. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. I am rejecting this response because:This is the same response I received earlier. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Class C, 32 feet Thor Motor Coach. Fill out this quote form and we'll get back with you as soon as possible. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. You might find those release tools with the manual for the radio. All of this back and forth is not fair to us, the consumer. I got a jump and the car battery is working fine now, but the house batteries are still dead. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . He made us feel at ease during the whole process. New to RVing? There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Stock Number Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention.
How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. I admit, we were naive in thinking that the labor charges could be so little for such a job. We have acted in good faith throughout this entire ordeal. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. in fuel costs), then **** will kindly deduct the $2,000. Then click on the manual name to download. Would be a great hunting rig! 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Took a good 2 hours drive and they are still dead. Planning pet-friendly trips can be ruff when you don't know what to pack! Meet the redesigned A.C.E. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Posted January 8, 2016. Solar panals not bolted properly to roof.Propane sensor faulty. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Worked with ******************* until **** when he moved to a new position. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. We bought it new in 2018.
2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook The park/travel switch on my coach does not switch the radio to the coach batteries. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. 2 lead acid batteries. And not have heard from them. It seems each Thor MC plant wires the radios differently. 2 tables that convert into beds. We have a water leak and it has caused extensive damage. The only two fuse I found for radio was one in the Ford block marked radio, which was good.
40 gallon fresh water tank. Stock photos may not represent actual unit in stock. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully.
Battery Disconnect Switch - Electrical - FMCA RV Forums Save. Thor Motor Coach does not have control over the ************ centers. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? We are currently waiting on pictures and an estimate from the service center to determine how to proceed. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. We have contacted the customer to investigate the root cause of the concern. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Of course, at our expense. Being a 6 year old coach with a second owner, Thor Motor Coach would no longer participate in repairing this coach. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Watch on. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Your luxury Mercedes Sprinter motorhomes. See dealer for details. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. We are so very happy with the coach we purchased! If you wish to set up a factory service appointment to discount you the $2000, please call ************. Customer Reviews are not used in the calculation of BBB Rating. Non-smoking and pet-free. A representative has been notified and will be with you shortly. Nobody will build them better. We have spent countless dollars and hours as well as travel time in dealing with this. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. See details. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. He was so laid-back and his knowledge was extensive on the motorhome. ********************************* became Retail Warranty Supervisor in April of 2022. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. bunk bed. Do you need a one-stop shop for all things RV-related? Please note - there could be multiple recalls for a specific model RV. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. Complete this form and we'll contact you with our wholesale price. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. 1 of 26. Attached 75 watt solar panel. Ill keep taking all suggestions and look a while longer. bunk above drivers compartment has failing motor brakes. Payments are with approved credit. from Thor Motor Coach. How can these issues that were reported to Thor when our coach was new, now be null and void? Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Report post.
New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A My Thor Rize was not properly built. Our BIGGEST Class C is HERE!! The claim is currently under review, you should hear back from your rep by the end of this week. We have spent more than three years trying to get these issues resolved. We make the transition smoother with this free Owners Guide. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. BBB is here to help. They are the same issues we continue to try to get resolved. We have sent the invoice for labor charges to ****.
Thor Motor Coach - YouTube **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. The pictures submitted to us show no concern of factory defect to the roof. Wondering if the converter is shot. Mechanic's Assistant: Are you fixing your Chassis yourself? ("goodwill offer") from what they will charge us to do the labor at their factory. Save your favorite RVs as you browse. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Class Cs with the beloved luxuries of Mercedes-Benz. Please select a year to search for available owners manuals. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. As the smallest motorhome option, camper vans are welcome virtually everywhere. Surround Sound.
Brandon Bailey - Bill of materials writer - Thor Motor Coach - LinkedIn When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Tristen should have the additional documentation in his inbox this evening 12-11-2022. Both electrical circuits must be energized for either radio to work. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. $5,000. 40,000 miles. Want to make us an offer on the {product}? This is NOT a new claim. The customer service ************ spoke ith customer service reps who have no customer service at all. Fill out this offer form and we'll get back with you as soon as possible. Checked every fuse I could find. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. Standard and optional features listed on units may or may not reflect the actual in-stock unit. Which we received no assistance. Number Of Televisions. Brand: Thor Motor Coach. According to the call notes several of his concerns were discussed and further explained. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. From researching this seems to be a problem with a lot of Thor coaches from that year. For more information, visit. ****** informed me that Id have to get an estimate for each of the defect items. ************************* said that they would pay ******* ***** 26hrs for their labor. I have a full side slide on my 2016 Thor Ace 30.2. I purchased unit as it comes from manufacturer with a seamless roof. State: Texas. The best of Class A amenities and more power than a Class B. While I can understand you the manufacture did not get proper photos or video's needed to properly represent the issue I don't fully grasp how that then would become my problem wherein I'm responsible for getting this material when it just left your branded dealership. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? It drops down over drivers head onto safety pins.
Troubleshooting and Repairing RV Electrical Problems for - AxleAddict As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Doesn't look like I am getting power to the radio since battery replaced.
Front radio not working - Thor Forums Posts: 2,166 THOR #11781. There authorized service center is telling me not to get roof patch but replaced.
Working at Thor Motor Coach | Glassdoor The pivotal combination of large Class A amenities with more power than a typical Class B RV. If you wish to set up a factory service appointment to discount you the $2000, please call ************. We have endured a long and arduous journey. The elements cause the roof to expand and retract. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. The best of Class A amenities and more power than a Class B. Multiple calls, travel, estimates, no results. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. Diesel and gas-powered chassis options. Couch framing falling apart from 1in screws being used. RVers Ask: What's The Best Way To Sell An RV? I can only speak to the radio wiring in my coach. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. There is a special tool (like a shiv) that you use to release both sides. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. 2. 3. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! This is an independent, unofficial site. 2022 Thor Motor Coach freedom elite. Message. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. Nobody will build them better. My Thor dash radio is also powered by the house battery. This just sends them a link to it so they can take a look. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Stock #46257. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not.