Buy guaranteed tickets for sold out events at a fair price. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. When Ticketek get back to you, it will come through as an email. Send them an inquiry many times and they are not answering! Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! . AFL Round 02 Tickets 2021. Click on a logo to start selling. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. 2.) Here are 8 tips for writing great reviews. After your payment is successful, you will receive an instant confirmation message and your order will be placed. Requesting a Refund. When you look at the ticket prices, it seems not much costlier than other markets. Tixel is available to all Ticketek ticket types and all events: Music, If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! we hold on to your ticket until payment is received and any fees are clearly outlined. ?DO NOT BUY TICKETS FROM TICKETEK! Service Hours: 7 days, 9:00 am to 5:00 pm. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. . I offered a ticket for sale; it was purchased within minutes. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. New comments cannot be posted and votes cannot be cast. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. In the next step, it will ask you to confirm your booking. I tried selling my tickets there and they never got purchased. receipt and SMS confirmation. Ask a question about Ticketek Australia in Services. I paid the additional cost in checkout for refundable tickets. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. aren't going . Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Complained via customer care webform which didnt even have an option for the relevant event. + I had to pay listing fees + I had to pay a $100 administration fee. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. We accept email The new platform will go live later this month at www.marketplace.ticketek.com.au. i hope they fix it soon :,). Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma this, if you are Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. . No wonder people resort to scalpers!! It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. Be sure to check our page often for the latest coupons. Paid $193 for $78 tickets. Before I get into it, I would recommend waiting more than a few days for them to get back to you. 30 days. I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. Press question mark to learn the rest of the keyboard shortcuts. It offers 100% ticket guarantee on all its orders. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Our stats show that over 90% of tickets sell within 4 days. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. It hasn't gone unnoticed. tickets, mobile tickets (special links) or Ticketek app tickets. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Site & quot ; Site & quot ; button or an alternative delivery method be! So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. B. If you think your issue is common, then you can first try looking at Ticketeks FAQ section. You get to buy in-demand tickets at face value prices mostly. If you're planning your visit, you can . I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. I was certainly given the runaround by others who I had dealt with. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Sell tickets directly from your Ticketek Account. Starting from a small unknown site, Ticketmaster has now expanded so much that it now deals with over 500 million tickets per year through its website. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? Naoya Inoue Height Weight, You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. Have consumer affairs gotten back to you? It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. 104 Views. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. No bad vibes, just money back for any ago. Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. 760500 Views Aug 18, 2021 Article. events. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. If your Mon 6 Mar, 23. View recall a time ever being able to buy anything on ticketek without the utmost frustration. Jun 17, 2019 contributed by Nicole Bowman. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . ticketek marketplace fees. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Ticketek routinely mismanages ticket processing which should be simple. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. A truly digital company, ticketek.com.au is Australia's . Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. No contact details to chase, so far no tickets. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. Please respect this by keeping the discussion on topic, and devoid of any political material. Yes, you can get them online with values ranging from $25 to $250. The first payment may be due at the time of purchase. By purchasing a ticket, you agree to be bound by these Terms and Conditions. No record of the sale on the website under my account. Postponed and Cancelled Events. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. confirmations as verification This is a review for Ticketek marketplace, run by Ticketek. A Reserve, Section N5, Row D, Seats 18 and 19. Then I looked on Trustpilot at their reviews and really started to worry! 0 $0.00. In the end I went to consumer affairs and they got it sorted. It will charge you a reasonable fee if you opt for ticket exchange. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". I included links and explained my exact process, so they could identify weaknesses in this process. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Sun 2 Apr, 23. :/, The 10 days is actually supposed to be 10 days after the concert date. Ltd. All Rights Reserved. After calling the number and listening to all the preamble, the call disconnected. im really glad its not just me whos having this issue! A subreddit for Melburnians and Melbourne enthusiasts! In other words, it was the same $78 that they charged on the Website. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Thank you. to then often have to go to their desk at the venue to follow up the issues. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Why does Ticketek Marketplace charge fees? I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. is not on the list, Can I purchase tickets at the Box Office at West HQ? After tapping on the option, add all the valid details about your ticket. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Dont go near it- use Tixel if you can instead. Create an account to follow your favorite communities and start taking part in conversations. I would give it zero rating if I could! Find trending events near you. I will never purchase anything with you again. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. broker) to get Please let me know if anyone had gone through this issue and how did you all solved it! you can't make. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. $148.60. But the question is, which among the two sites offers promising services for you? Absolutely shocking customer service. We can't accept screenshots of The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. ticketek marketplace fees. She made time to help & sort out the transfer of tickets to this area. $100. Absolutely appealing customer service!!!!! This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. If youve forgotten your account details, never fear we also accept official email and Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Ticketek Marketplace Terms and Conditions of Sale. These links can be pasted on our mobile ticket What Is Tixel? Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. No. I have the same problem and no where to report or contact. I had no idea where to post this, so thought I'd post it here and ask for advice. A dusty corner on the internet where you can chew the fat about Australia and Australians. I have sent my concerns to the Victorian Ombudsman. Thank you. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. the actual Ticketek mobile link. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). OriginalNumber5905 5 mo. That's a difference of $596.71!!! If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Sell tickets directly from your Ticketek Account. I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. it works Ticketek is not owned by Ticketmaster. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates.
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