The leaf bag could be also full, holding the cleaner back from powering around the pool. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. I have an electric, Jacuzzi brand automatic that is only moving one direction? If the cleaners hose length isnt the problem, inspect your pools return jets. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. new o-ring or new wall fitting (esp. "height": "219", My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Manually remove large debris and fallen objects before running the J-D300. { If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Articles and resources for swimming pool owners and DIYers. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. Bleed off excess pressure at the wall fitting to slow down the cleaner. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Hi Richard, Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. Closed. Other skimmers and main drain lines closed? For flow below 5 or RPMs below 11, you will need more flow. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. "author": { "width": "611", If you hear clicking or popping, there may be something restricting the movement. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. learn more pumps. It seems to be getting adequate pressure and squirting water from all the right place. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? Any suggestions? Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. (2023) J-200 Owner's Manual. INST 448 Jacuzzi JVX Series Pool pump V10-17. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. "@type": "BlogPosting", When cleaning swimming pools, use chlorine-compatible cleaners. Hi Robert, call the company and get warranty service on the cleaner. Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. The vertical, Automatic Pool Cleaner Troubleshooting Guide. Is there an adjustment on the wheels to give it a bit more clearence? When you restrict the intake lines, that causes small air leaks to open up into larger air leaks, with the increase in vacuum pressure. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. Hello I have a vacuum. Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. I have suction in all of the hoses. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. This is the most common . There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Good luck! The hose determines how much room the cleaner has to move in your pool. Also check the hose to verify that pressure is not lost somewhere along the line. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Pressure side pool cleaners need about 30 psi to operate. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. A last resort may be to replace some hose sections. whew! Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. No leaks or clogs. You can rotate them side to side, or flip them around. It wont clean the 3ft section and the stairs. Verify the booster pump is operating, and the filter and pump are turned on and running. Hi Jon, first make sure that the cleaner is in floor/wall mode. Worn tires will reduce speed and wall climbing ability. I have a Leslie Merlin pool cleaner. Just bought a new Polaris 280 that replaced an old 280. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. Find a Dealer. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Check this and also make sure that the cleaner has about 30 psi to operate. JACUZZI MANUALS AND USER GUIDES. I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? I love my swisher but none around d here works on them. Check the screen to be sure it's free and clear of any debris or sand. my polaris 360 floats. I have a Kreepy Krauly that is kreeping slowly. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. But the drain and skimmer dont get to do their job. On our Polaris turtle cleaner it wont turn directions. Hot tub pumps are hot. Accessories. 03 Why is my pump noisy? First, put your hot tub cover back on and let the heater do its job for about 24 hours. I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. Pressure gauge installed without sealant or teflon tape. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. hello, i have a the pool cleaner x4. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. Pressure-side cleaners need about 27 - 30 psi to function properly. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. Then inspect the hose sections for any air leaks. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Other causes of poor coverage include dirty filters, or debris in the propeller, or the top handle not positioned diagonally across the top of the cleaner. I watched it and its running into the wall and staying put, refusing to reverse. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Check the wall stainer, inside of the wall fitting for cleanliness. installed a new generic Kreepy Krauly. . The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now Robot will do 1 of 2 things. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. Sam, you could use a hose adapter, that should keep the hose attached. 116 hires on Thumbtack. I have a kreepy krauly and I am closing my pool. Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. This should free the Jet Valve System of any debris. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. Don't forget to rinse them after. It's powerful, balanced, and doesn't have any hammering noises (common in other suction-side pool cleaners) for quiet operation. So its sucking up dirt. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Optimum Pool & Spa, LLC. Is there a thrust drive mechanism or hose to check? POOL CLEANER INFORMATION. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. 6. The wires inside the cord can short or fail, esp. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. 1)Shaft Seal. If not, there is a problem with the motor or wire connection to motor. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. $10.59 Add to Cart. Jul 14, 2020. Very good 4.6. Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? Eg. Polaris style), or hose connection, something new needed! If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. Dolphin Pool Cleaners Brochure 05 Well, thats a new one for me! Or perhaps the hose is not completely full of water before you connect it into the skimmer. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. Any ideas? My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. My hose keeps coming out of the dedicated suction line. Verify there is electricity going to the outlet the control unit is connected to. First, check the breaker box for blown fuses. Centennial, Colorado. It could also be that the vacuum head is getting stuck on the bottom of the pool, because the vac head is set too close to the ground (lower the wheels if possible), or due to irregular pool surfaces (small divots or bumps in the floor). The cleaner isn't sitting on the pool floor correctly: Check the pressure. Lately it has been climbing the wall until it makes it above water. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. FAQs. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. For suction cleaners, closing other valves while using the cleaner and keeping the basket clean can improve speed. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Backwashing helps, but never as good as it used to go all the time. Hoses and cables. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. Air leaks in the hose or connections often cause air bubbles at the return line. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Check also that pump basket and impeller are clear, and pool filter is clean. Turn off the pump and check the tightness of the strainer lid on the pump. Ensure the bag is emptied regularly. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Richard Schnittger When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. If your suction side cleaner does not cover your entire pool, check the hose length! The sensor bar slide that connects to the push bar and the adjusting arm? Check the filter screens, located at the wall attachment, and in the hose on some newer models. Need help troubleshooting what is wrong with your sump pump? Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). What is the solution?? If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. Likewise, tiny grains of sand or plaster can make their way around in-line strainers and clog up small openings inside the cleaner. What you have to do is put the pool pulse on the end of the hose . The cleaner pumps water but doesnt moves. Detergents from cleaning compounds getting into the water. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. Hi Brian, only bad if the (suction) cleaner sucks in air. Just because your cleaner is fast doesnt mean its efficient. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. Learn more about pool care and repair. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. It is like it is not plugged in at all. Serving Novato and the Surrounding Area. FREE delivery Feb 9 - 14. I now flies around the pool (kind of comical) but does not clean the floor. How to remedy? "primaryImageOfPage": { "logo": { When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. In Stock, 22 available. Holding it underwater, flip it over and shake a bit to let the air escape. My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. What can I do. (2023) J-300 Owner's Manual. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Do you think I need a stronger pump? Hi Davy! I have a Polaris 9650iq. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. IS THERE SOMETHING I NEED TO DO? Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. I also replaced the pump basket which was cracked. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. Please advise. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. I GOT YOU COVERED! Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. DE filters can also bypass debris with a missing air bleeder screen or sock. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. Build a pool or buy a house with a pool and need help? "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Help! To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. It can also be a tangled power cord. It only moves when you first connect it to the jet. My Polaris hose suddenly wont lock into place. 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. I have replaced the belts and always clean the bag. Part number 896584000-280 is the number for the float. Hold your cleaner just below the pool surface with pump running. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. If it sticks on a raised main drain cover, look at the UniCover, which creates a smooth transition from floor to drain. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Covid-19 & Pools COVID-19 RESOURCE. The hot tub spillway runs 0900-1030 too. Is this normal? You may notice that the cleaner moves, but doesnt climb the walls. If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. Check the in-line strainer(s) for debris slowing down the water flow to the cleaner. This Polaris is on a separate pump. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. "@type": "ImageObject", Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. Cleaning large debris is one area where suction-side pool cleaners tend to do poorly compared to pressure-side and robotic pool cleaners. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Hi Laurence, yes a real pain when they climb too much! This starting the r d of last season and behaved the same first time in the water this year. But you may not even need to use the regulator. We bought a new shark. "keywords": "pool cleaner troubleshooting", For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Or a new pool cleaning machine? Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Possibly also could be a bad power cord for the power supply? Is it bad for the vacuum to go above the water? I have adjusted the little key screw on the side but still no luck. The backup valve is new., lines and filter are clean. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. This could indicate worn drive tracks or wheel tube brushes. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. When the piston is in a position blocking off the rear jets and only allowing water in the front jets. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. Now somebody (either basket or filter) isnt doing their job! Get to the wall, stops, wont climb and will not go into reverse. Slight water loss around the hose swivels is normal. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. The free chlorine level is too low. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. SAND BACK TO POOL. I just got a Goplus Automatic Cleaner for my inground pool. Pool Equipment; Saunas; works fine the will all of a sudden float to the top and stay there???? sanitization advanced all-in-one aop. Damaged or missing wheel bearings can cause slow movement. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. Check the belts (380 model). Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Some wall connections with o-rings may need lube, to make them lock into place easily. "url": "https://intheswim.com/", Hi, the pool vacuum hose separates from the wall when the pump shuts off (there is some back pressure I guess when the pumps arent work), and this pushes the hose out of the connection. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Specialties: We specialize in swimming pool tile cleaning, swimming pool tile repair, calcium removal from fountains and other water features. 02 Why does my pump run continuously? If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. If that's not the issue, check your connections to make sure nothing is loose. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. For some robot filters, fine silty dust will pass right through. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks.
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