clipper card balance refundclipper card balance refund

7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. endstream endobj 216 0 obj <>/Subtype/Form/Type/XObject>>stream 0 { endstream endobj 199 0 obj <>/Subtype/Form/Type/XObject>>stream For more information, including fines, please see Caltrain's fare evasion policy. The refundmay take 4-6 weeks to process. If you don't want to deal with that, just pay the $3 to get the card. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream IMPORTANT: Clipper cards will hold funds for . You will get a check in the mail at the address you provide. Hope this doesn't break the bank for you. Get it back from them when you plan your next trip to San Francisco. Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. For defective cards, no fees will be charged. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. endstream endobj startxref 0 %%EOF 332 0 obj <>stream Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. 0 S, endstream endobj 207 0 obj <>/Subtype/Form/Type/XObject>>stream You can check your eligibility at our Go Pass and Smart Pass eligibility checker. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. The Go Pass is valid for thecalendar year: from January 1through December31. Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. EMC 0 0 10.1455 10.364 re Choose to stay logged in or to log out. HD 0UR K(EP%xg:#6(=VU-zTqwn?p She couldnt find anyone to help her and purchased BART tickets to get her and her mother home to San Jose. 0 0 10.1455 10.364 re For faster replacement, you also can pick up your replacement card at an in-person service location. No service to Chase Center atthis time,stay tuned for updates. Yes, you can manage your account using the Clipper app and in your mobile wallet. EMC Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). Note that only cash value can be directly transferred. If you are still having trouble with your Go Pass, please contact us at. They are. I havent needed to use it in that time. /Tx BMC Due to observed delivery issues this is a less secure option. We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? Clipper says it does not take funds away, even if. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream Graduate students are not eligible for a free Go Pass after this date. H*2T0T3415Rf& Registration is easy, and its free. For details about how to apply for a refund, download theClipper Cancellation Form. /Tx BMC The Go Pass is also available to graduate students until December 31,2022*. Visit our VTA Smart Pass page for more information. Riders have 2 options for getting a refund: The Caltrain Go Pass is an institutional pass, which is set up differently than Clipper cash value and the Caltrain Monthly Pass. To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. Email clipper@bayareametro.gov. /Tx BMC Then you wouldn't have to bother about a refund. Fares are for one-way travel. Opens in new window. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. Someone else may be able to use it. /Tx BMC E\\y\F@B.THH!*o* New. For more information, please refer to our pre-tax payroll deduction web page. endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream Up and Down arrows will open main level menus and toggle through sub tier links. E\i\\ EMC So we just kept our Suica as well as our Icocaused in the Kansai. Credit Card Type (check one): o MasterCard . And my Oyster card. For three bucks, just consider it a cheap souvenir. endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream Phone. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. We cannot give refunds for partially used passes or tickets. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. EMC EMC However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). H*2T0T341f& Left and right arrows move across top level links and expand / close menus in sub levels. No. A reader in a prior column thought $300 had disappeared from an account. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream Options to Oakland Airport from Union Square. But alas, no longer on bART as they now wont let you exit like they used to. Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. 2020, Metropolitan Transportation Commission. endstream endobj 185 0 obj <>/Subtype/Form/Type/XObject>>stream If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. For youth, seniors, people with disabilities and low-income adults. $16.99 10% off. All Access Digital offer for just 99 cents! HD 0UR K(EP%xg:#6(=VU-zTqwn?p Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. 0 0 10.1455 10.364 re /Tx BMC Pay With The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Phone. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. If do not tag on and/or off, you will be subject to citation. The check may take 4-6 weeks. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. o American Express endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. There is a $5 fee for this service. If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. /Tx BMC Learn more about our privacy policy. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream How can I manage the account on their behalf? More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. EMC Stanford University. OK to stay in Oakland for visit to San Francisco? Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. 0.749023 g EMC H237402VH2P0P04341Qf& Learn More 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. If your card is registered, contact us so we can block your card from further use. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream You will need to contact Clipper Customer Service at 877.878.8883 to request a transfer of the transit value to the correct card. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. o Visa . A: No. The VTA Smart Passallows unlimited travel on VTA buses and light rail. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. Roadshow. E\i\\ But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. f Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. 0.749023 g endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper App. endstream endobj 177 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. f E\\y\F@B.DHR!"g/ Refunds, BART Treasury Department2150 Webster St.9th floorOakland, CA 94612. more. Only registered Clipper cards, are available for refunds. Refunds are subject to the fees in Section 10. Otherwise, you will be logged out automatically. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Location of mushroom dispensaries in Oakland? Clipper is a regional transit card that can be used on all transit in the Bay Area. What should I do if my card is lost or stolen? People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. Choose to stay logged in or to log out. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. H*2T0T3415Rf& No they don't keep cash at the stations. Copyright 2023 Golden Gate Bridge, Highway and Transportation District. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. We contacted Clipper and were instructed to write letters to get the refund on two cards. Opens in new window. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Clipper is the recommended fare payment method and offers ferry customers a discounted fare. One beep means you have tagged on, and two beeps mean you have tagged off. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry.
What Does An Abnormal Covid Test Result Mean, Tennessee Tech Head Football Coach Salary, Articles C