appreciate the info. If you dont use it, you lose it. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Your baggage will arrive in your stateroom later that afternoon. Must Book By Mon, Feb Previously with RCCL and with Carnival I have never run into this. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. If we do not have your information by this deadline, you will be unable to sail. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Please note: This service is available only on days of sailing. Powered by Invision Community. Yes. I've had rental car companies put holds of $300-$500 on my credit card. There are two or more people in the cabin, then the charge will be significantly higher than $13. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. The luggage tags are clearly marked with your ship name. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Or please visit royalwed.com. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. View Details. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. You do not need to include any suffixes on your airline ticket. Please Note: This online procedure must be completed prior to your sail date. The minimum age to participate in Club HAL is three years. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. The best time to book your next cruise is while cruising with Holland America Line. I dont think weve paid attention before (obviously not!) Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Thanks everyone. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. I used the wrong word. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. I'm sure there is more but that's what I can think of off the top of my head. Started August 27, 2021, By WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Please Search for the many threads that have discussed this before. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. 1-206-626-7353 to add services to your itinerary. Dining venues vary by ship. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. In most ports of call, you may easily exchange U.S. dollars into the local currency. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Head to B.B. You will claim your luggage when you arrive at your final airport destination. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). :). Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. its most convenient for you, 24/7. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. During our regular business hours, please call: 1-800-426-0327. Receive exclusive upgrades and bonus amenities when you book early. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Do Not Sell or Share My Personal Information. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. Keep these items close at hand in your purse or jacket pocket. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. It is also a good idea to bring your prescription for eye glasses or contacts. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). Mobility Equipment: The safety of our guests and crew is our number one priority. Bring your travel and health insurance information and have it handy at all times. Holland America Line has announced that its running a special offer for members of the United States military. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Please refer to Express Docs for more specific information regarding your arrival airport. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. CC Help Jenn Florida_gal_50. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Shops On Board: A world-class shopping experience is just steps away. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Holland America's claim that much of the time that they are out of comms range and can't readily get changes made to your account/creditcard are a sham. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Even through two hurricanes. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Please have the ships name, your partys name and stateroom number before you call. many ports taxi lines can be long and distances to private transportation can be lengthy. Listen to the menu and select the number that corresponds to the ship you are calling. Please contact Ship Services for further information. Times and locations can be found listed in Navigator and the When & Where program. A passport is still the preferred document. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Pack shoes on top of other contentsin your baggage to expedite the screening process. Representatives are available 24 hours a day, 7 days a week and 365 days a year. No additional deposits will be due until final payment. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. The final amount billed may take up to 24-hours following disembarkation. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. You will be able to leave a comment after signing in, By Holland America Line is Discussed here very regularly. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Choose from options for calling only, calling and messaging or calling, messaging and data. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Your stateroom keycard will be delivered to your stateroom. Religious services may not be able to be held on embarkation/disembarkation day. of your seating request will be listed on your Cruise Contract. No, they don't hold any funds; they decrease your available credit. If you receive a busy signal or message, please hang up quickly and try your call again. Please note that this is a U.S. government regulation over which Holland America Line has no control. All other questions and concerns regarding air arrangements should be directed to your travel advisor. You will need to provide health certificate documentation for the animal in your ports of call. Learn more. Hope it works out for you. Unused TA credits were credited back to our credit card at the end of the For 21+ day voyages (excluding Grand We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. If we do not have your information by this deadline, you will be unable to sail.