Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Risks within the emergency department were not always identified and escalated appropriately. You can register to join the FutureNHS Collaboration Platform workspacehere. - we'll pass your stories to the people in health and social care who can make a difference.
It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Care records were not always written and managed in a way that kept patients safe. All rights reserved. We use this information to improve our site. At least one standard in this area was not being met when we inspected the service and We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. Click here for the news and events happening at Russell Medical. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. To call the information desk from within the hospital, dial extension 7081. Dudley
the service is performing exceptionally well. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. All the best and take care. The care I received from start to finish was exceptional. Our rating of responsive was requires improvement overall. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them.
They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. The improvements required by the trust were within the grasp of the trust and its leaders. At conservative gathering, Trump is still the favourite. Diamond also services this route every 20 minutes. You can search by name or top speciality. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. This review has been completed in response to the trust confirming that they were now compliant with this standard. The hospital states this is the largest donation in Russell Medicals history. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning All the best and take care. Russells Hall Hospital
Our rating of safe was Inadequate overall. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Our rating of caring was good overall. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. Can Nigeria's election result be overturned? Cant fault the staff and the service. Requires improvement We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. 6 September 2018. We are pleased to hear that you were impressed with the care and treatment you received with us. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. We found that arrangements were in place to ensure that medicines were managed safely. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Outpatient services are also provided at the Corbett and Guest hospitals. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. the service isn't performing as well as it should and we have told the service how it must improve. In 2011/12 33,000 ambulances turned up at our Emergency Department. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. All the best and take care. During 19/20 there were three CQUINs for SDEC. Health Education England will join us in April 2023. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! The Trust also provides community services for adults (including sexual health) and End of Life Care. Medical secretaries: Bev/Ruth (ext. We are continuing to monitor progress against these. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Our rating of effective was good overall. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. We saw and were told that staff were responsive and provided people with appropriate support. Staff were unable to describe what fit to sit meant or any criteria for this assessment. This meant that shortfalls were identified so that improvements could be made. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Follow BBC West Midlands on Facebook, Twitter and Instagram. aec russells hall hospital. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Wed also like to use analytics cookies. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Russells Hall Hospital Accident and emergency
I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Only a small proportion relates to the emergency department itself. 28 March 2013. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Some patients with suspected sepsis were still not being identified or managed appropriately. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. We carried out an out of hours, unannounced, focussed inspection. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Russells Hall Hospital 3 years ago. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. DY8 4HZ, In We are continuing to monitor progress against these. 30 July 2013, We found that people received care that met their needs. Share your experiences of UK health and care services, Default
visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. B65 8DA, In DY1 2HQ, Posted via
", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Care records were still not always written and managed in a way that kept patients safe. - we'll pass your stories to the people in health and social care who can make a difference. Video messages to our community from our Physicians and our Staff. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. Read about our approach to external linking. So many thanks to All the staff on A2, best wishes take care and stay safe. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Learn more. The trust have worked with us and have kept us informed of developments and changes. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. we have taken enforcement action. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. First amu then onto ward A2. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Our rating of services stayed the same. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Russian minister laughed at for Ukraine war claims. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. The electronic tracking system did not allow for patients to be easily located within the department. This affected the safety and management of patients. Even the food was great! Patient Experience Team. Weve put some small files called cookies on your device to make our site work. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Russell Medical became a part of UAB Health System in January, 2020. All the best and take care. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Some improvement in patient flow through the ambulance triage assessment area were seen. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Copyright 2021 WSFA 12 News. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Staff were not always using clinical judgement alongside NEWS scoring criteria. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. there are some services which we cant rate, while some might be under appeal from the provider. psychotherapist for the kindness they showed me. We are thrilled to hear that staff were proffesional and efficient. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Tell us what was good and what could be improved, say thanks or call for change
4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published All the best and take care. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. the service is performing badly and we've taken enforcement action against the provider of the service. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. DY1 2HQ, Posted via
WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? Between October and December 2010, 507 surveys had been completed. One person said, "I have had good treatment, I couldn't ask for better. We were confident that these could be achieved quickly.Key findings related to the following: Published A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. It is great to hear that you received excellent care and treatment in Maternity Department. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. About:
Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. It is great to hear that you received excellent care and treatment in the Emergency Department. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. We spoke with 22 members of staff of various roles and grades. Russells Hall Hospital
WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to Paediatrics and Gynaecology etc. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Covid-19 Release of Information Call Line: 256-215-7461 []. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Address We are centrally We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. We found that people's complaints and comments were taken seriously and escalated when appropriate. Patient Experience Team. You may be admitted to AMU if your expected length of stay is 48-72 hours. Again thank you and i would recommend this hospital to all my family and friends. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. One staff member said, "I am proud to be working for this trust.". If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. We spoke with 44 people who were using the service or their relatives. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default
WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit Patient Experience Team, review titled My visit to A & E after an accident. Staff assessed and monitored patients regularly to see if they were in pain. Patient Experience Team. the service is performing badly and we've taken enforcement action against the provider of the service. Our mission is simple: Being the best because, we care. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes.
Patient Experience Team. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS.